SupportPilot Reply Engine
The Customer Support Auto-Reply Generator API helps e-commerce and SaaS teams respond to customers faster. Send us a customer message, context, and tone, and we’ll return a concise, professional reply that you can use as-is or lightly edit. Perfect for: - Late / missing orders - Refund or exchange requests - Broken or defective items - General “where is my order?” questions - Basic account or…
SupportPilot Reply Engine endpoints
| Method | Endpoint | Description |
|---|---|---|
| POST |
generate-reply /api/generate-reply |
Generate a customer support reply based on an incoming message, tone, and optional context. |
SupportPilot Reply Engine pricing
| Plan | Price | Rate limit | Quotas |
|---|---|---|---|
| BASIC | Free | 20 / hour |
|
| PRO | $10 / month | — |
|
| ULTRA Recommended | $25 / month | — |
|
| MEGA | $99 / month | — |
|