Complaint Tagging API (AI Customer Support Classifier)
Complaint Tagging API is an AI-powered customer support automation system that classifies incoming customer messages into structured categories like refund, delay, product issue, or rude behavior. It helps SaaS platforms, e-commerce stores, and support teams automate ticket routing, prioritize urgent complaints, and generate intelligent response suggestions. Key Features: - Complaint…
Complaint Tagging API (AI Customer Support Classifier) endpoints
| Method | Endpoint | Description |
|---|---|---|
| POST |
Tag Complaint /api/v1/tag-complaint |
Classifies customer complaints into structured categories such as refund, delay, product issue, or rude behavior. Returns urgency score, reply tone, and AI-generated summary for… |
Complaint Tagging API (AI Customer Support Classifier) pricing
| Plan | Price | Rate limit | Quotas |
|---|---|---|---|
| BASIC | Free | — |
|
| PRO | $12 / month | 60 / minute |
|
| ULTRA Recommended | $99 / month | 1000 / hour |
|
| MEGA | $299 / month | — |
|