AI Support Ticket Routing & Triage API
Automate customer support triage with our AI Support Ticket Routing API. Instantly analyze inbound emails to assign departments, score urgency, detect sentiment, and summarize issues for Zapier, Make.com, and CRM pipelines.
AI Support Ticket Routing & Triage API endpoints
| Method | Endpoint | Description |
|---|---|---|
| Support Router | ||
| POST |
routeTicket /support/route-ticket |
Accepts a raw customer support message and uses DeepSeek to produce a structured routing decision with department assignment, urgency level, sentiment, core issue summary, and… |
AI Support Ticket Routing & Triage API pricing
| Plan | Price | Rate limit | Quotas |
|---|---|---|---|
| BASIC | Free | 5 / minute |
|
| PRO | $14.99 / month | 60 / minute |
|
| ULTRA | $59.99 / month | 60 / second |
|
| MEGA | $149.99 / month | 100 / minute |
|