ZendeskCore
Connect to the Zendesk Core Customer Support API to create, edit and manage customer support tickets. Test an API call and export the code into your app. The Zendesk API requires paid Zendesk software as of 04/12/2017: https://www.zendesk.com/product/pricing/
ZendeskCore endpoints
| Method | Endpoint | Description |
|---|---|---|
| POST |
createGroup /createGroup |
Create group |
| POST |
addOrganizationTags /addOrganizationTags |
Add organization's tags |
| POST |
addTicketTags /addTicketTags |
Add ticket's tags |
| POST |
addTopicTags /addTopicTags |
Add topic's tags |
| POST |
addUserTags /addUserTags |
Add user's tags |
| POST |
autocompleteOrganizations /autocompleteOrganizations |
Returns an array of organizations whose name starts with the value specified in the name parameter. |
| POST |
autocompleteTags /autocompleteTags |
Returns an array of registered and recent tag names that start with the specified name. The name must be at least 2 characters in length. |
| POST |
autocompleteTicketsProblems /autocompleteTicketsProblems |
Returns tickets whose type is 'Problem' and whose subject contains the string specified in the text parameter. |
| POST |
autocompleteUsers /autocompleteUsers |
Returns an array of users whose name starts with the value specified in the name paramater. It only returns users with no foreign identities. |
| POST |
checkHostMappingValidity /checkHostMappingValidity |
Returns a JSON object determining whether a host mapping is valid for a given subdomain. |
| POST |
cloneTicketForm /cloneTicketForm |
Clone ticket form |
| POST |
createApp /createApp |
Adds a build of a new app to the job queue. |
| POST |
createAutomation /createAutomation |
Create automation |
| POST |
createBookmark /createBookmark |
Create a new bookmark |
| POST |
createBrand /createBrand |
Create a brand |
| POST |
createHoliday /createHoliday |
Create a schedule holiday |
| POST |
createIdentity /createIdentity |
Adds a new identity to a user's profile. An agent can add an identity to any user profile. |
| POST |
createMacro /createMacro |
Create macro |
| POST |
createMembership /createMembership |
Create group membership |
| POST |
createOauthClient /createOauthClient |
Create oauth client |
| POST |
createOauthToken /createOauthToken |
Create OAuth token |
| POST |
createOrganization /createOrganization |
Create new organization |
| POST |
createOrganizationField /createOrganizationField |
Create new organization field |
| POST |
createOrganizationMembership /createOrganizationMembership |
Create new organization membership |
| POST |
createOrganizationSubscription /createOrganizationSubscription |
Create organization subscription. End users can only subscribe to shared organizations in which they're members. |
| POST |
createRequest /createRequest |
Create single request |
| POST |
createSLAPolicy /createSLAPolicy |
Create SLA Policy |
| POST |
createSatisfactionRating /createSatisfactionRating |
Create a rating for solved tickets, or for tickets that were previously solved and then reopened. |
| POST |
createSchedule /createSchedule |
Create a schedule |
| POST |
createSearchQuery /createSearchQuery |
The search API is a unified search API that returns tickets, users, and organizations. You can define filters to narrow your search results according to resource type, dates, and… |
| POST |
createSelfIdentity /createSelfIdentity |
Add an identity to their own user profile |
| POST |
createSharingAgreement /createSharingAgreement |
Create sharing agreement |
| POST |
createSingleTicket /createSingleTicket |
Create ticket |
| POST |
createTarget /createTarget |
Create target |
| POST |
createTicketComment /createTicketComment |
Create ticket comment |
| POST |
createTicketField /createTicketField |
Create ticket field |
| POST |
createTicketFieldOption /createTicketFieldOption |
Create ticket filed option (if ticket field type is tagger) |
| POST |
createTicketForms /createTicketForms |
Create tickets forms |
| POST |
createTickets /createTickets |
Create many tickets from JSON file |
| POST |
createTrigger /createTrigger |
Create trigger |
| POST |
createUser /createUser |
Create a new user |
| POST |
createUserField /createUserField |
Create new user field |
| POST |
createUserFieldOption /createUserFieldOption |
Create user field option |
| POST |
createView /createView |
Create view |
| POST |
deleteAllSessions /deleteAllSessions |
Delete all session for current user |
| POST |
deleteApp /deleteApp |
Deletes the specified app and removes it from the Manage pages in Zendesk Support. |
| POST |
deleteAttachment /deleteAttachment |
Remove attachment |
| POST |
deleteAutomation /deleteAutomation |
Delete automation |
| POST |
deleteBookmark /deleteBookmark |
Delete bookmark |
| POST |
deleteBrand /deleteBrand |
Deletes a brand. |
ZendeskCore pricing
| Plan | Price | Rate limit | Quotas |
|---|---|---|---|
| BASIC | Free | — | — |